Policyholder Resources

Click here to login or setup your profile on LifeSecure's policyholder portal.

Increases to existing coverage are allowed at open enrollment. 

To apply for an increase, follow the steps below. 

Within 90 days from your coverage effective date: Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

After 90 days from your coverage effective date: Complete a new application subject to full underwriting.

Visit the Apply Now section of this website and follow the instructions to access the online application. Your application will be completed online and submitted to LifeSecure electronically with e-signature.

Decreases to existing coverage are allowed at anytime. 

Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

Cancellations are allowed at anytime. 

Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

For use by policyholders who are currently on direct billing via monthly automatic payment with LifeSecure and need to update or change banking account information.

Complete the Long Term Care Insurance Change form: click here and submit via secure file upload here.

The policyholder or their representative must notify LifeSecure of the claim request by calling: 1-888-575-8246 or writing to:

LifeSecure Administrative Office
ATTN: Claims Department
P.O. Box 1420
Brighton, MI 48116

LifeSecure will collect the information they need to determine the policyholder’s eligibility for benefits. LifeSecure may need to contact the policyholder’s physician and review medical records, and they may also arrange for an assessment to be performed by a nurse. A LifeSecure Care Advisor will notify the policyholder and or their representative once they have determined eligibility for benefits.